Care Management

Care Management tools that change lives.

Forward-thinking care management tools that enable you to spend more time on care and less time on admin.

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Why choose Birdie for

Care Management

?

Keep your care personalised

Birdie enables a deep understanding of client needs so that you can deliver the best care possible.

Keep your clients safe

Easily create and share accurate visit plans and reduce the risk of delivery errors.

Keep your carers confident

Over 50,000 care professionals use the Birdie app to access tasks, visit notes, digital body maps, medication schedules and more.

Streamlined systems for quality care

"Our customer satisfaction is running at 98% - you don’t get that if you don’t get the basics right. One of the things birdie does is it helps us to get it right every time."

James Deeley

CEO

Alina Homecare

What’s included?

25+ Digital Assessments

Industry tested and co-designed with agencies to make them the highest quality.

Plan and schedule tasks

Efficiently equip teams with everything they need to deliver quality care.

Digital body maps

Administer topical medication, record injuries - and act on them fast.

About Me Profile

Gain a deep understanding of client needs so that you can deliver the best care possible.

Medication Management (e-Mar)

Manage everything from daily medications to PRN protocols with ease.

Carer app

If staff need extra support, they can raise any concern straight to the office, directly from the app.

Book a Demo

Don’t just take our word for it – take a tour

Frequently Asked Questions

What is Birdie?

Birdie is the homecare technology of the future, empowering care business of all sizes to transform the way they care, unlock a new way to operate, and build a supported workforce of carers. Our all-in-one technology, from care management and auditing to rostering and finance, goes beyond just digitising your processes, instead empowering you with the innovative tools you need to stand out and thrive in today’s evolving care landscape.

What change management support do you provide?

Birdie has helped over 1,000 agencies feel confident making the switch to a new homecare technology. From our friendly customer success team to helpful resources, including a step-by-step implementation checklist, change management guide and extensive training academy, we’ll make getting up and running as smooth as possible. But don’t just take our word for it; see how one of our partners was able to onboard over 500 carers to Birdie.

My staff aren’t tech-savvy… Is Birdie easy to use?

Yes! We work with hundreds of agencies all over the country and we hear this concern a lot. We’ve tested Birdie repeatedly to make sure it’s user-friendly, and the easy to use interface is many of our clients' favourite part of Birdie.

Want to see what else is included?

Care Management is part of Birdie's Care Management product, available on the Birdie platform:

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Product roadmap

We’re committed to being transparent with our partners, whose feedback is vital to building products that solve real challenges in care. Check out our public roadmap to see what we're up to right now!

View product roadmap

Ready to see if Birdie might be a fit for your business?

At Birdie, we believe technology should be a catalyst for real change. That's why we're committed to helping homecare providers of any size realise ambitious goals.

Join the 1,000 agencies using Birdie's homecare technology to deliver over 30 million visits per year.

Book a Demo

Free resources for you and your team

Article

Transform operations through data

See how the right tech can help scale a care business sustainably.

How to support and retain your care team

Learn more about how to engage your team through technology.

Watch now

Article

How to improve your people management efficiently

Efficient people management can make all the difference for the success of your business, and the wellbeing...

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Social media, for social care.
Join Flock, the online network for social care that gives you free events, courses, meet-ups and much more.

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Book a demo >>

Care Management tools that change lives.

Forward-thinking care management tools that enable you to spend more time on care and less time on admin.

Book a Demo

Keep your care personalised

Birdie enables a deep understanding of client needs so that you can deliver the best care possible.

Keep your clients safe

Easily create and share accurate visit plans and reduce the risk of delivery errors.

Keep your carers confident

Over 50,000 care professionals use the Birdie app to access tasks, visit notes, digital body maps, medication schedules and more.

Streamlined systems for quality care

Easy to use app for Care Professionals

Our app is designed to keep Care Professionals feeling confident when delivering care, while keeping Care Managers informed

View a clear list of tasks for each visit you attend
Perform and record tasks as they happen
Raise concerns and alerts in real time to keep care managers instantly updated
Record detailed notes and observations about care recipient wellbeing, including fluid intake, mood and more
Use our app seamlessly offline and in areas with low signal
Access key information including care plans, clinical details and visit notes for a smooth handover

01 / 03

Delivery and Incident Monitoring

Achieve a clear and detailed overview of the care you’re delivering at the click of a button

Ensure care is delivered at the right time and place with secure check in/out and geolocation
Set up priority ‘essential’ tasks that alert you when an outcome isn’t recorded
View and filter through real time updates in your Inbox and keep a clear record of how you have responded
Get notified of alerts for late visits, incomplete tasks, accidents, incidents and more
Be guided through a structured reporting form, designed to capture relevant details about an accident or incident

01 / 03

Easy to use app for Care Professionals

Our app is designed to keep Care Professionals feeling confident when delivering care, while keeping Care Managers informed

View a clear list of tasks for each visit you attend
Perform and record tasks as they happen
Raise concerns and alerts in real time to keep care managers instantly updated
Record detailed notes and observations about care recipient wellbeing, including fluid intake, mood and more
Use our app seamlessly offline and in areas with low signal
Access key information including care plans, clinical details and visit notes for a smooth handover

01 / 03

Delivery and Incident Monitoring

Achieve a clear and detailed overview of the care you’re delivering at the click of a button

Ensure care is delivered at the right time and place with secure check in/out and geolocation
Set up priority ‘essential’ tasks that alert you when an outcome isn’t recorded
View and filter through real time updates in your Inbox and keep a clear record of how you have responded
Get notified of alerts for late visits, incomplete tasks, accidents, incidents and more
Be guided through a structured reporting form, designed to capture relevant details about an accident or incident

01 / 03

Medication Management

Build and edit medication schedules with ease using our innovative medication manager

Audit and spot trends in a client’s medication schedule with easy to read electronic MAR charts
Use our list of medications, integrated with the NHS medicines database, to create error-free medication tasks
Create interactive digital body maps to ensure Care Professions know exactly what medication to administer - and how.
Equip care teams with the information to administer PRN medications with confidence

01 / 03

Easy to use app for Care Professionals

Our app is designed to keep Care Professionals feeling confident when delivering care, while keeping Care Managers informed

View a clear list of tasks for each visit you attend
Perform and record tasks as they happen
Raise concerns and alerts in real time to keep care managers instantly updated
Record detailed notes and observations about care recipient wellbeing, including fluid intake, mood and more
Use our app seamlessly offline and in areas with low signal
Access key information including care plans, clinical details and visit notes for a smooth handover

01 / 03

Delivery and Incident Monitoring

Achieve a clear and detailed overview of the care you’re delivering at the click of a button

Ensure care is delivered at the right time and place with secure check in/out and geolocation
Set up priority ‘essential’ tasks that alert you when an outcome isn’t recorded
View and filter through real time updates in your Inbox and keep a clear record of how you have responded
Get notified of alerts for late visits, incomplete tasks, accidents, incidents and more
Be guided through a structured reporting form, designed to capture relevant details about an accident or incident

01 / 03

Medication Management

Build and edit medication schedules with ease using our innovative medication manager

Audit and spot trends in a client’s medication schedule with easy to read electronic MAR charts
Use our list of medications, integrated with the NHS medicines database, to create error-free medication tasks
Create interactive digital body maps to ensure Care Professions know exactly what medication to administer - and how.
Equip care teams with the information to administer PRN medications with confidence

01 / 03

Person-centred care profiles

Create a truly holistic record of each of evert care recipient’s unique needs, risks and goals

Centralise and update care records, client information and assessments in one platform
Build a detailed picture of your client’s unique personality and needs using our About Me profile
Choose from over 20 clinically-validated digital assessments designed in partnership with care agencies
Set and track each client’s outcomes, based on their own wishes and goals
Receive personalised recommendations on which assessments to complete for each client

01 / 03

Easy to use app for Care Professionals

Our app is designed to keep Care Professionals feeling confident when delivering care, while keeping Care Managers informed

View a clear list of tasks for each visit you attend
Perform and record tasks as they happen
Raise concerns and alerts in real time to keep care managers instantly updated
Record detailed notes and observations about care recipient wellbeing, including fluid intake, mood and more
Use our app seamlessly offline and in areas with low signal
Access key information including care plans, clinical details and visit notes for a smooth handover

01 / 03

Delivery and Incident Monitoring

Achieve a clear and detailed overview of the care you’re delivering at the click of a button

Ensure care is delivered at the right time and place with secure check in/out and geolocation
Set up priority ‘essential’ tasks that alert you when an outcome isn’t recorded
View and filter through real time updates in your Inbox and keep a clear record of how you have responded
Get notified of alerts for late visits, incomplete tasks, accidents, incidents and more
Be guided through a structured reporting form, designed to capture relevant details about an accident or incident

01 / 03

Medication Management

Build and edit medication schedules with ease using our innovative medication manager

Audit and spot trends in a client’s medication schedule with easy to read electronic MAR charts
Use our list of medications, integrated with the NHS medicines database, to create error-free medication tasks
Create interactive digital body maps to ensure Care Professions know exactly what medication to administer - and how.
Equip care teams with the information to administer PRN medications with confidence

01 / 03

Person-centred care profiles

Create a truly holistic record of each of evert care recipient’s unique needs, risks and goals

Centralise and update care records, client information and assessments in one platform
Build a detailed picture of your client’s unique personality and needs using our About Me profile
Choose from over 20 clinically-validated digital assessments designed in partnership with care agencies
Set and track each client’s outcomes, based on their own wishes and goals
Receive personalised recommendations on which assessments to complete for each client

01 / 03

Book a Demo

Supporting you to deliver high-quality care

"There have been many moments where I’m glad we have birdie. Whether it’s around tasks, or care workers notes, we can have instant access to understand what’s happened in a particular circumstance"

Laura, Regional Director at Alina Homecare

Book a Demo

Book a demo >>

Take a tour

Want to see how Birdie can provide a helping wing in delivering outstanding care?

Take an interactive tour of our loved care management tools.

All the features you need

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Who can tell you more about Birdie?

We want to show you all that the Birdie Platform has to offer, starting with a free, personalised demo. No hard-sell. No patter. Just a chance to see what Birdie can do for you!
‍

‍Here are some of the Birdies you may meet:

Safina

Working at Birdie since 2019

Tasha

Working at Birdie since 2022

Sharjil

Working at Birdie since 2019

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Care Management

Insights

Care planning

The Importance of Well-Being for Care Professionals

In this article, Birdie’s promotes Care Professionals' mental health and well-being. We dive into what well-being may look like for Care Professionals and why it's important. We've also included tips and resources for kick-starting your own well-being plan.

How to guide

Care planning

What is a Care Plan?

Quickly understand the basics of what a Care Plan is, what should be included and why they are so important for you, your business and those you care for.