The smart homecare technology partner

Mobile and desktop software for managing care delivery, rostering and invoicing

  • All-in-one care management
    Everything you and your team need to manage outstanding care delivery, from smart assessments to medication tracking, all in one platform.
  • Powerful team tools
    Inspire your entire team with mobile apps, seamless rostering and communication tools that make their jobs easier, faster and safer.
  • Smart business intelligence
    Analytics that provide truly useful insights into your care delivery, staff performance and business health, and take your business decision makling to the next level.
"Birdie is absolutely brilliant for monitoring how well you’re doing, especially in regards to the CQC. It’s just so good to have everything in one place, ready-to go."
Tiffany Meachim
Managing Director at Walfinch Mansfield
Rated Excellent based on 252 reviews

Over 1,000 homecare businesses

The power of SMART data

How homecare agencies see ROI with smart technology

The Birdie platform and app is more than just 'all-in-one' - it uses the power of data to give you insight and automation, so it’s easy to make smart decisions and act on them. You"ll:

  • not just fix medication problems, you’ll spot them instantly
  • know where you stand with the CQC…before the CQC does
  • know where your business is performing best, so it's easy to grow

Everything you need to care, all in one place

With rostering, care management, finance and more in one place, Birdie connects your people, processes and data, so everyone’s on the same page.

Care Management

Care Management tools that makes it easier than ever to change your clients’ lives.

25+ digital assessments

Medication management

Carer app

Workforce Experience

Become an employer of choice with tools that invest in your care team.

Integrated message centre

In-app timesheets

Onboarding management

Quality and Compliance

Birdie helps providers continuously improve, so they can stand out as leaders of quality care.

Client feed

Tags for evidence gathering

Client auditing forms

Finance

Birdie provides finance tools that not only give time back but transform the health of your business.



Rates management

Expense management

Invoice generation

Rostering

Rostering tools that empower, not just equip, care coordinators.



Rota templates

Runs and groups

Drag-and-drop functionality

Care Circle

Keep your clients’ entire circle informed and involved - every step of the way.

Family app

Third party access

"We’re already seeing a massive, massive impact on our day-to-day with using the Birdie medication management system. We’re picking up on errors, and our auditing has seen a massive, massive improvement."

Harrison Fensome

,

Caring Forever

Managing Director

"In response to any client changes that I get notified of, I contact every single one of the care team for that client - instantly - and tell them about the change. It is just being that responsive. We can prove that within minutes of receiving a change, the staff knew what was going on."

Sara Alderson

,

Newcross

Registered Manager

"Birdie is absolutely brilliant for monitoring how well you’re doing, especially in regards to the CQC. It’s just so good to have everything in one place, ready-to go."

Tiffany Meachim

,

Walfinch Mansfield

Managing Director

Thanks to time saving and efficiencies, we have greater capabilities to implement better strategies to maintain and improve our rating and go for the ultimate ‘Outstanding’.

Phil Mason

,

Key 2 Care

We’ve been really impressed with how open and honest people (at birdie) are - and that they’re passionate about delivering a really good service.

Charlotte Driver-Young

,

Christies Care

Director of Operations

We’ll let the numbers do the talking

8%

average first-year increase in profit margin for Birdie Finance users

20%

average first-year increase in hours of care for Birdie users

120

features and updates launched in 2023

99.9%

platform uptime (for a system that’s always on the clock)

Unlock the power of data

Birdie brings all of your business’ data in one place, unlocking the power of analytics to give you real insight into how to move your business forward.

Exceed Standards

GDPR Compliant

ISO 27001
Certified

Cyber Essentials Plus

FAQ

With rostering, care management, finance and more in one place, Birdie connects your people, processes and data, so everyone’s on the same page.

What is Birdie?

Birdie is the smart homecare technology of the future, empowering care business of all sizes to transform the way they care, unlock a new way to operate, and build a supported workforce of carers. Our data-powered technology, from care management and auditing to rostering and finance, goes beyond just digitising your processes, instead empowering you with the innovative tools you need to make easier, faster and safer choices for you and your clients.

How much does Birdie cost?

No matter your business size, we’ve designed a pricing model that treats all our partners fairly. Each of Birdie’s plans has a cost per month, which is derived from the number of hours of care your network schedules and charged at an agreed hourly rate. This helps investment in smart technology stay proportional with business expenses as your business grows and provides full transparency into how your invoice is calculated. To get a quote, please get in touch with us!

What kind of support do you offer? Do I have to pay for it?

Through years of working with care agencies, we’ve seen that online chat is the best way to get your query dealt with as quickly as possible. Birdie’s live chat means you and your team can reach out to a member of our support team and expect a response in 10 minutes or less. The best thing? It’s free. You can also access hundreds of articles through the Birdie Help Centre, talking you through the key aspects of the system. Read more about the support Birdie provides!

What is Birdie Analytics? How will it support my business?

Birdie Analytics gives access to key performance metrics and ready-made dashboards, so you can see your business in a whole new light. We take information you and your care team capture daily and compile it into easy-to-understand graphs and reporting. The result? Insights that are simple to measure, track and improve upon, so you can unlock more efficient operating, mitigate potential issues with care quality and understand business blind spots.

Is my data secure?

Birdie takes data security and privacy very seriously. We are fully compliant with the General Data Protection Regulations and Data Protection Act 2018 which ensures that your personal information is protected, handled and stored correctly. We don’t just meet, but exceed, the NHS Data Security and Protection Toolkit standards and are also certified to meet ISO27001 and Cyber Essentials Plus.

My staff aren’t tech-savvy… Is Birdie easy to use?

Yes! We work with hundreds of agencies all over the country and we hear this concern a lot. We’ve tested Birdie repeatedly to make sure it’s user-friendly, and make the business of caring easier. The easy to use interface is many of our clients' favourite part of Birdie.

What types of care businesses use Birdie?

Birdie supports care businesses of all sizes to lead the way in care and grow to new heights with the power of data. From providers getting ready to onboard their first client to those with years of operating behind them, Birdie can support you. Franchise business or independent model? No problem. Local authority, private contracts or a mix of both? We’ve got you.

Ready to see if Birdie might be a fit for your business?

At Birdie, we believe technology should be a catalyst for real change. That's why we're committed to helping homecare providers of any size realise ambitious goals.

Join the 1,000 agencies using Birdie's homecare technology to deliver over 30 million visits per year.