Birdie is the smart homecare technology of the future, empowering care business of all sizes to transform the way they care, unlock a new way to operate, and build a supported workforce of carers. Our data-powered technology, from care management and auditing to rostering and finance, goes beyond just digitising your processes, instead empowering you with the innovative tools you need to make easier, faster and safer choices for you and your clients.

Birdie supports care businesses of all sizes to lead the way in care and grow to new heights with the power of data. From providers getting ready to onboard their first client to those with years of operating behind them, Birdie can support you. Franchise business or independent model? No problem. Local authority, private contracts or a mix of both? We’ve got you.

Birdie has helped over 1,000 agencies feel confident making the switch to a new smart homecare technology. From our friendly customer success team to helpful resources, including a step-by-step implementation checklist, change management guide and extensive training academy, we’ll make getting up and running as smooth as possible. But don’t just take our word for it; see how one of our partners was able to onboard over 500 carers to Birdie.

We know that adjusting to a new system involves some learning to get started. In order to make this journey with Birdie as smooth as possible, we've created a helpful, easy-to-follow training academy. Our Birdie Academy and step-by-step guides will help you feel confident and ready to get started in as little as 32 minutes.

Through years of working with care agencies, we’ve seen that online chat is the best way to get your query dealt with as quickly as possible. Birdie’s live chat means you and your team can reach out to a member of our support team and expect a response in 10 minutes or less. The best thing? It’s free. You can also access hundreds of articles through the Birdie Help Centre, talking you through the key aspects of the system. Read more about the support Birdie provides!

Birdie takes data security and privacy very seriously. We are fully compliant with the General Data Protection Regulations and Data Protection Act 2018 which ensures that your personal information is protected, handled and stored correctly. We don’t just meet, but exceed, the NHS Data Security and Protection Toolkit standards and are also certified to meet ISO27001 and Cyber Essentials Plus.

No matter your business size, we’ve designed a pricing model that treats all our partners fairly. Each of Birdie’s plans has a cost per month, which is derived from the number of hours of care your network schedules and charged at an agreed hourly rate. This helps investment in smart technology stay proportional with business expenses as your business grows and provides full transparency into how your invoice is calculated. To get a quote, please get in touch with us!

Yes! Birdie is an NHS England Assured Supplier, which makes us an available digital option for care businesses looking to take part in the Digitising Social Care programme, unlocking potential funding opportunities. Adopting and using a solution from the Assured Supplier List is one criteria for being able to access funding. That funding can be used to set up software, such as Birdie, to take your business and care quality to new heights.

Yes! We work with hundreds of agencies all over the country and we hear this concern a lot. We’ve tested Birdie repeatedly to make sure it’s user-friendly, and make the business of caring easier. The easy to use interface is many of our clients' favourite part of Birdie.

Birdie Analytics gives access to key performance metrics and ready-made dashboards, so you can see your business in a whole new light. We take information you and your care team capture daily and compile it into easy-to-understand graphs and reporting. The result? Insights that are simple to measure, track and improve upon, so you can unlock more efficient operating, mitigate potential issues with care quality and understand business blind spots.