Solutions, whatever your size or needs
Whether you’re taking your first steps towards going digital or you’re flying high and want to grow at a faster pace, we’re here to help.
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Starter
Everything you need to give your business a head start.
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- Have instant visibility and control over medication admin
- Empower carers with an easy to use app
- Create person-centered, digital assessments
- Get the essentials to digitise your rota and finance processes
- Keep loved ones involved with our family app
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Core
Leverage data to deliver and evidence a new standard of care.
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All in Starter, plus...
- Make better decisions with pre-built reporting
- Accurately administer medication with digital body maps
- Assign ‘Actions’ to maintain accountability
- Mark important tasks as ‘essential’
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Advanced
Operate smarter and turbocharge your growth.
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All in Core, plus...
- Easily communicate updates with care pros
- Set client outcomes and monitor progress along the way
- Visualise team capacity and utilisation
- Collect and highlight evidence with ‘Tags’
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Plus
Our most comprehensive package, for total peace of mind.
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All in Advanced, plus...
- Get premium support for total peace of mind
- Customise and automate workflows to suit your processes
Care Management only
For those looking to integrate birdie's care management features with their existing rostering tool, drive better outcome and achieve total confidence ahead of inspections.
Empower Care Professionals with an easy to use app
Create person-centered, digital assessments
Have instant visibility and control over medication administration and visit tasks
Resolve alerts in real-time with ‘Inbox’ and assign ‘Actions’ to maintain accountability
Collect evidence with ‘Tags’ and use ‘Notes’ to record compliments and complaints
Set Care Recipients’ outcomes and monitor their progress
You're the experts. What do you need?
We’ve successfully partnered with all sorts of agencies and worked with them to achieve their unique goals and meet the needs of their Care Recipients.
All features
Care Circle
Share information with third party access
Keep loved ones informed with the Family app
Care Quality and Compliance
View an audit trail of changes
Coordinate issues and resolve concerns with real-time alerts
Get email and SMS notifications
Benchmark performance against KLOES with our ‘Q Score’
Identify care trends in the ‘Client Feed’
Schedule recurring ‘Actions’
Monitor quality with auditing forms
Record compliments and complaints with ‘Notes’
Assign ‘Actions’ to others
Collect and ‘Tag’ evidence
Use pre-set automated workflows
Customise your automated workflows
Client Experience
Create digital assessments
Build person-centred care profiles
Upload documents to care profiles
Manage medication administration
Create E-signatures
Review assessments
View personalised assessment recommendations
Monitor outcomes
Visit Planning and Delivery
Work offline with our easy to use app
Personalise visit tasks
View and record tasks in the app
Record observations
Raise concerns instantly in the app
Create double-up visits
View and record medication administration
Create PRN protocols
Schedule periods of inactivity
Check into visits with multiple clients
Use digital body maps
Mark tasks as ‘Essential’
Use observation charts (limited beta)
Data and Reporting
Access prebuilt reports and insights
Access 1 Birdie Analytics Viewer license
Access 1 Birdie Analytics Viewer+ license
Finance
Add rates for travel and holiday
Create single, fixed, banded and service-specific rates
Customise waiting time and commuting rates
Apply uplifts to rates
Create pay runs for Care Professionals
Generate and share invoices
Choose from different invoice formats
Add National Minimum Wage top ups
View Holiday pay and accrual reports
Split invoices to accommodate multi-payer contracts
Set up advanced mileage rules for payroll
Manage ad-hoc expenses
Charge for recurring visit transactions
Rostering
Create rota templates
Use drag and drop tools
View real time travel estimates
Download and print rotas
Schedule introductions, supervisions and shadowing
Confirm visits in bulk
Scale your rota with runs and groups
Get a full week’s view of visits
Auto-assign unallocated visits
Utilise skills matching tools
View team capacity and utilisation
Workforce Experience
Customise in-app banner messages
Create care team profiles
Store and manage onboarding documents
Store skills and training records
Identify performance trends in the ‘Carer Feed’
View and set team availability and absences
View team termination dates and reasons
Automatically remove visits after a termination date
View upcoming training expiry dates
Access timesheets in app
Message and send updates to Care Professionals
Not sure what’s right for you?
Chat to one of our team about your needs, after which they can show you the product, answer your questions and work with you to find your perfect package.