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Care management

Medication management

Birdie's medication management software reduces errors from scheduling through to administration, with full audit trails.

How it works

1. Build the schedule

Connect to the NHS medicines database and create accurate medication schedules for each person in your care.

2. Administer with confidence

Carers receive clear instructions and PRN protocols in the Carer App so they know exactly what to give and when.

3. Monitor and audit

Real-time alerts flag anything missed or refused, and a complete digital trail, so you're always ready, not just inspection day.

How it helps

Create error-free medication schedules

Connect to the NHS database to build accurate schedules from the start, so the right medication reaches the right person every time.

  • Connect to the NHS dictionary of medicines and devices (dm+d) to auto-populate medications with exact doses, including blister packs
  • Map where medication is applied or administered using digital body maps
  • Build PRN protocols directly into scheduling for when-required medications

Stay on top of every medication, in real time

Monitor what's happening across your carer workforce and maintain a detailed audit trail, so you always have the evidence you need.

  • Receive instant alerts when medication is missed or refused, notifying managers in real time
  • Track real-time updates from the Carer App to the Agency Hub, keeping your eMAR chart always current
  • Scan colour-coded icons across your eMAR chart for an at-a-glance view of status
  • Access compliance reports like Medication Task Logs in Birdie Analytics, filtered by person, carer, date range, or medication name
  • Spot patterns like repeated refusals or missed medications over time to support continuous improvement

Give carers everything they need at the point of care

Precise instructions and accessible protocols mean carers can administer medication safely and confidently during every visit.

  • Access clear medication instructions in the Carer App, so carers always know what to administer and how
  • View PRN protocols instantly, including dosage, symptom guidance, and prescriber liaison instructions
  • Record administration outcomes - fully taken, partially taken, not taken, or not observed - with mandatory notes to explain any non-administration
  • Use digital body maps for visual administration guidance at the point of care

"We’re already seeing a massive, massive impact on our day-to-day with using the Birdie medication management system. We’re picking up on errors, and our auditing has seen a massive, massive improvement."

Harrison Fensome
Managing Director
,
Caring Forever

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Frequently asked questions

What is an eMAR chart?

An eMAR chart (electronic medication administration record chart) is a digital record that tracks all medications administered to a care recipient. It shows what medication was given, when it was given, who administered it, and whether it was taken as prescribed. Birdie's eMAR chart software updates in real time as carers record medication administration, giving managers instant visibility and a complete audit trail.

How does Birdie's eMAR chart software work?

Birdie's medication management software connects your entire medication workflow: office staff create schedules in the Agency Hub using the NHS database, carers receive clear prompts and record administration in the Carer App, and managers get real-time updates and alerts in the eMAR chart. Everything syncs automatically - from scheduling to administration to auditing - with a complete digital trail for CQC inspections.

Can I export my eMAR charts?

Yes - you can export eMAR charts as PDF for any date range. This is useful for CQC inspections, sharing with families, GPs, or other healthcare professionals, or keeping external records. You can also access medication data across Birdie Analytics reports to track completion rates and spot patterns agency-wide.

Ready to work smarter, not just harder?

Transform your homecare agency with technology that connects, informs, and supports your team every step of the way.

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