Stories of care, compliance, and growth
See how homecare leaders like Christies Care, Walfinch, and Wiltshire Support are using Birdie to transform their businesses.
Spotlight
How Britannia Care cut two-thirds of assessment time with Birdie's SmartPlans
Based in the Surrey, Britannia Homecare supports 250-280 individuals in their own homes with a team of around 100 care staff. They provide care for adults with a wide range of needs, including dementia, mental health conditions, and learning disabilities. As past winners of the ‘Provider of the Year’ award, they pride themselves on a person-first approach.
66%
reduction in assessment time
“It's really personalised – in so much more detail than if you're working from memory and jotting down notes. This is allowing every answer to be unique and specific to the individual.”
Lauren Stockwell, Registered Manager at Britannia Homecare
How Harmonize Care is reinvesting 50 hours a week back into care with Birdie
Based in Long Melford, Suffolk, the team at Harmonize Care provides a range of domiciliary care services, including specialised end-of-life care. Faced with rostering and operational challenges from their previous software, they needed a new, reliable partner that would help them focus on what matters most: delivering outstanding care.
50 hours
per week saved on scheduling
“We just wanted something different that was actually made by a company who knows something about care - whereas our previous provider seemed to have their finger in a lot of different pies, not just the care sector.”
Rachel Tighe, Owner at Harmonize Care
All case studies
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Spire Homecare
How Spire Homecare switched to Birdie for greater visibility
Large businesses
All Partners
Business Growth & Scaling
Operational efficiency
Less than 5 minutes
pulling reports through Birdie Analytics
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Christies Care
Find out how Christies Care hits CQC Outstanding through smart technology
Large businesses
All Partners
Care quality & compliance
2.8 to 3.4
improvements in the Christies Care Q-Score after care planning improvements
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Astute Home Care
Find out how Astute Home Care delivers truly person-centred care
New businesses
All Partners
Operational efficiency
10 minutes
instead of 45 minutes to fill in a MAR Chart
Love2Care
How Love2Care's switch to digital has enabled them to keep responsive as they grow
Growing businesses
All Partners
Care quality & compliance
100%
scheduled medications recorded each month
Britannia Homecare
Learn how Britannia Homecare went from Requires Improvement to Good through innovative leadership
Growing businesses
All Partners
Care quality & compliance
Operational efficiency
Requires Improvement to Good
Britannia Homecare improved their CQC rating
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Numada Homecare
How Numada Homecare got their time back while taking on more care packages
Growing businesses
All Partners
Operational efficiency
10 new packages
taken on due to getting time back
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Newcross
Find out how Newcross communicates effectively without emails and whatsapp
Large businesses
All Partners
Operational efficiency
5,110
The number of messages sent in just the first two months of the feature beta
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Helping at Home
Find out how Helping at Home are growing their care business sustainably
Growing businesses
All Partners
Business Growth & Scaling
39%
The average increase in care recipients, between the first and second year of a care business using Birdie
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Walfinch
What makes Walfinch one of the most popular choices for homecare franchisees?
Large businesses
All Partners
Business Growth & Scaling
30 days
The average time it takes to onboard onto Birdie
Reed
A year on: Reed’s personalised home-health technology journey
Large businesses
All Partners
Care quality & compliance
Operational efficiency
55%
say technology gives them more visibility over their business
State of Tech, 2022
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Christies Care
How Christies Care found onboarding 500+ active carers onto Birdie
Large businesses
All Partners
Operational efficiency
Christie's Care
was established in
1987
CHD Care at Home
How CHD Care at Home delivers care that family members love
Growing businesses
All Partners
Care quality & compliance
Operational efficiency
7/10
care businesses say technology that keeps family members in the loop is important for business growth
State of Tech, 2022
Prioritising People’s Lives
Find out how Prioritising People's Lives moved from paper to digital
Growing businesses
All Partners
Care quality & compliance
58%
say technology allows them to be more person-centred and responsive
State of Tech, 2022
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Hear it from them
How Azure Care used Birdie to achieve a CQC ‘Outstanding’
Kiran Gill,
Co-founder,
Azure Care
How Kingsway Care reduced their medication errors with Birdie
Katie Wren,
Compliance and Audit Lead
Kingsway Care
How exceptional support helped RV Extra Care switch to digital
Claire Connor,
Branch Manager
RV Extra Care
Extra Help shares their experience with Birdie Support
Sarah Sanders,
Director of Operations,
Extra Help
How East London Care and Support escaped their Frankenplatform
Trushal Chivan,
Care Coordinator
East London care and support
How East London Care and Support reduced admin time
Brandon Walsh,
Operations & Admin Implementation Specialists
East London care and support