Quality and Compliance

Stand out as leaders of quality care

Birdie’s data-driven quality and compliance tools empower you to continuously improve and deliver a new standard of care.

Why choose Birdie for

Quality and Compliance

?

Save time and stay organised

With audit trails and centralised data, Birdie makes it easier than ever to gather evidence and demonstrate compliance.

Gain comprehensive insights

Birdie equips you with detailed reports so that you know where you stand for inspection — before the inspection happens.

Easily monitor care quality

Make smart improvements and maintain high quality care with real-time alerts, action assignments and more.

Clear oversight, better outcomes

“Birdie has assisted us in achieving a good CQC rating by giving the team the ability to effectively support client's service needs in real time. This has ensured that the care provision is responsive and we are able to react quickly when needed, giving reassurance to clients and carers.”

Jake Smith
,
at
Trustpilot

What’s included?

Inbox / Real-time Alerts

Track and coordinate all issues and concerns raised within your service

Client Feed and Notes

Auditing made simple, with a central place for all client information and evidence

Action assignment

Assign clear actions and maintain accountabilty across your team

Provider Information Return (PIR) Data Report

Easily access the information required for key PIR questions

Tags for Evidence Gathering

Use tags to categorise evidence and quickly surface it for regulators or tender applications

Client Auditing Forms

Evidence key client touch-points and ensure feedback is gathered at regular intervals

Frequently Asked Questions

What is Birdie?

Birdie is the smart homecare technology of the future, empowering care business of all sizes to transform the way they care, unlock a new way to operate, and build a supported workforce of carers. Our data-powered technology, from care management and auditing to rostering and finance, goes beyond just digitising your processes, instead empowering you with the innovative tools you need to make easier, faster and safer choices for you and your clients.

Is my data secure?

Birdie takes data security and privacy very seriously. We are fully compliant with the General Data Protection Regulations and Data Protection Act 2018 which ensures that your personal information is protected, handled and stored correctly. We don’t just meet, but exceed, the NHS Data Security and Protection Toolkit standards and are also certified to meet ISO27001 and Cyber Essentials Plus.

What types of care businesses use Birdie?

Birdie supports care businesses of all sizes to lead the way in care and grow to new heights with the power of data. From providers getting ready to onboard their first client to those with years of operating behind them, Birdie can support you. Franchise business or independent model? No problem. Local authority, private contracts or a mix of both? We’ve got you.

How does Birdie support evidence gathering?

Birdie makes it easy to showcase how you have gone above and beyond in your service. Tags enable you to continually log and categorise information and quickly surface it when you need to present it to regulators or in tender applications. Notes and auditing forms mean you can evidence key touch points, such as check-ins and client feedback are being completed at regular intervals.

How do I measure care quality?

The Birdie Quality Score (Q-Score) is created in line with the CQC’s Key Lines of Enquiry. Our Q-Score report will help you to provide the highest quality of care and work to achieve an "Outstanding" rating. This powerful data can also help you know where you may stand for inspections at any moment. The Q-Score is based on the information you input throughout Birdie.

Want to see what else is included?

This is just part of the wider Birdie platform, designed to support every part of your care business:

Product roadmap

We’re committed to being transparent with our partners, whose feedback is vital to building products that solve real challenges in care. Check out our public roadmap to see what we're up to right now!

View product roadmap

Ready to see if Birdie might be a fit for your business?

At Birdie, we believe technology should be a catalyst for real change. That's why we're committed to helping homecare providers of any size realise ambitious goals.

Join the 1,000 agencies using Birdie's homecare technology to deliver over 30 million visits per year.

Join Flock: The social care community

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Join Flock, the online network for social care that gives you free events, courses, meet-ups and much more.

Stand out as leaders of quality care

Birdie’s data-driven quality and compliance tools empower you to continuously improve and deliver a new standard of care.

Save time and stay organised

With audit trails and centralised data, Birdie makes it easier than ever to gather evidence and demonstrate compliance.

Gain comprehensive insights

Birdie equips you with detailed reports so that you know where you stand for inspection — before the inspection happens.

Easily monitor care quality

Make smart improvements and maintain high quality care with real-time alerts, action assignments and more.

All the features you need

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Who can tell you more about Birdie?

We want to show you all that the Birdie Platform has to offer, starting with a free, personalised demo. No hard-sell. No patter. Just a chance to see what Birdie can do for you!

Here are some of the Birdies you may meet:

Safina

Working at Birdie since 2019

Tasha

Working at Birdie since 2022

Sharjil

Working at Birdie since 2019

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Quality and Compliance

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