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Auditing

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Client Feed and Notes

Calm, confident and inspection ready.

Birdie’s Client Feed and Notes functionality will transform the way you audit and provide evidence of quality care.

A Single Source of Truth

No more disorganisation. Get the full picture of the person you care for, in one place.

Find information fast

Quickly filter through individual care records and identify trends - and issues, fast.

Always be CQC-ready

Quickly surface care recipient-specific evidence for audits.

What partners love about Birdie’s

Client Feed and Notes

Client Feed and Notes will transform the way you audit and evidence quality care.

Leverage filters for quick search

Filters include note type, visit status, alert status, alert severity, concern type and more.

Gather evidence using ‘notes’

Choose from over 7 categories when creating a note, including compliments, complaints, introductions and audits.

See all actions needed

Click in to see all actions associated with an individual client, so nothing is missed!

Trustpilot
Kate Cheer

”Having instant access to Birdie notes is marvellous. I can quickly scroll through previous carers’ notes if I’ve not been to a service user for a few days , and see if there have been any changes or concerns that I need to be aware of. Such a help.”

Rated Excellent based on 252 reviews

Frequently asked questions

What is Client Feed and Notes?

Client Feed and Notes is a place where you can see all the information collected during visits in one central place, for an individual care recipient.

Can I see the alerts for a specific care recipient?

Yes, you can. Alerts for an individual care recipient will be centralised within their Client Feed. Here, you'll also see the alert details, such as the status of the alert, category of the concern, the severity of the concern, and privacy settings.

How does Client Feed support me with auditing?

With Client Feed, you will be able to see details specific to a care recipient such as visit logs, alerts and notes in one central place, making it easy to surface evidence for audits.

Let us show you how birdie can help

You're the expert. You deserve home healthcare technology that motivates your team and helps you grow.

Auditing

Calm, confident and inspection ready.

Birdie’s Client Feed and Notes functionality will transform the way you audit and provide evidence of quality care.

What’s so good about Birdie’s Client Feed?

A Single Source of Truth

No more disorganisation. Get the full picture of the person you care for, in one place.

Find information fast

Quickly filter through individual care records and identify trends - and issues, fast.

Always be CQC-ready

Quickly surface care recipient-specific evidence for audits.

Transform your care with Birdie

Frequently Asked Questions

What is Client Feed and Notes?

Client Feed and Notes is a place where you can see all the information collected during visits in one central place, for an individual care recipient.

Can I see the alerts for a specific care recipient?

Yes, you can. Alerts for an individual care recipient will be centralised within their Client Feed. Here, you'll also see the alert details, such as the status of the alert, category of the concern, the severity of the concern, and privacy settings.

How does Client Feed support me with auditing?

With Client Feed, you will be able to see details specific to a care recipient such as visit logs, alerts and notes in one central place, making it easy to surface evidence for audits.

”Having instant access to Birdie notes is marvellous. I can quickly scroll through previous carers’ notes if I’ve not been to a service user for a few days , and see if there have been any changes or concerns that I need to be aware of. Such a help.”

Kate Cheer

,

at

Trustpilot

Don’t just take it from us

”Having instant access to Birdie notes is marvellous. I can quickly scroll through previous carers’ notes if I’ve not been to a service user for a few days , and see if there have been any changes or concerns that I need to be aware of. Such a help.”

Kate Cheer

,

at

Trustpilot

Rated Excellent based on 252 reviews

Want to see what else is included?

This is just part of the wider Birdie platform, designed to support every part of your care business:

Rostering
Care Management
Quality and Compliance
Care Circle
Finance
Workforce Experience

Product roadmap

We’re committed to being transparent with our partners, whose feedback is vital to building products that solve real challenges in care. Check out our public roadmap to see what we're up to right now!

View product roadmap

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