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Improving healthcare with GP Connect

February 25, 2025
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In the UK’s domiciliary care sector, ensuring that clients receive the best possible care hinges on seamless communication between healthcare providers. One of the most effective ways to improve this communication is through the integration of GP Connect. These technologies are transforming how care is delivered by allowing instant access to up-to-date medical information, reducing the risk of errors, and improving overall client care.

That’s why we are thrilled to announce the launch of Birdie’s GP Connect integration! After months of careful development, we're now ready to bring this powerful integration to our care partners across England. This game-changing integration with NHS England empowers care providers to access client health records directly within the Birdie platform, marking a significant step forward in our mission to make care delivery easier, faster, and safer.

What is GP Connect?

GP Connect is a digital service designed to enable healthcare professionals across different care settings to securely access and share key information from a client’s general practitioner (GP) records. This NHS initiative allows authorised care providers, including those in domiciliary care, to view and retrieve important medical data such as current medications, allergies, and immunisations directly from a client’s GP.

GP Connect is part of the NHS’s broader push to modernise healthcare through interoperability, which allows different healthcare systems to communicate effectively with one another. For carers and care providers, it means less reliance on manual data entry or chasing up client information through phone calls and emails. Instead, care workers can access real-time information, ensuring they are always informed and able to deliver care based on the most recent data.

How does GP Connect improve healthcare?

GP Connect revolutionises healthcare delivery by eliminating the barriers to accessing vital client information. Here's how it transforms your care provision:

Instant access to critical information

Say goodbye to hours spent gathering and validating client information. GP Connect provides immediate access to comprehensive medical records, allowing you to focus more on what matters most – delivering quality care. No more endless phone calls to GPs or pharmacists to verify client information.

Enhanced client onboarding

Create more informed and personalised care plans from day one. With pre-consultation access to accurate health information, you can prepare better for client assessments and start building meaningful relationships immediately. This enhanced efficiency means you can begin delivering care sooner and take on additional clients with confidence.

Real-time adaptability

Stay ahead of client health updates with real-time access to medical information. GP Connect enables you to quickly adjust care plans based on new medical updates, prevent potential medication errors, and ensure continuous safe and effective care delivery.

Getting started with GP Connect

Eligibility requirements

Birdie’s GP Connect integration is available to providers who meet the essential criteria:

  1. Active Care Quality Commission (CQC) registration
  2. Organisation Data Service registration for all sites
  3. Current "standards met" rating in the Data Security and Protection Toolkit and commitment to maintaining annual compliance
  4. Review and sign the NHS National Data Sharing Agreement for GP Connect
  5. Ability to comply with the NHS End User Organisation Acceptable Use Policy

You can learn more about how to use Birdie’s GP Connect integration in the help centre article here.

How to get started

  • New to Birdie? Book a demo to see how Birdie’s smart homecare technology and GP Connect can transform your care delivery.
  • Current Birdie partner? Contact Birdie Support to access the onboarding survey and register your interest in GP Connect.

Ready to transform your care delivery?

Join over 1,000 care providers who trust Birdie to make their care delivery easier, faster, and safer. With GP Connect, we're taking another significant step forward in revolutionising home care technology.

Let us show you how birdie can help

You're the expert. You deserve home healthcare technology that motivates your team and helps you grow.

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