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2:00 PM - 3:00 PM (GMT)
Wednesday, March 5, 2025

Time to change? When (and how) to switch your Digital Social Care Record provider

Join Digital Care Hub, Flock, Birdie and a provider who has switched successfully in this fantastic livestream discussion. The group answered key community questions about the benefits and potential risks of moving from one Digital Social Care Record (DSCR) to another.

Was your care business an early adopter of first generation care management tech, and you’re curious about a change? Or are you a new provider, unsure if your current system is potentially holding you back? This free session is the perfect way to get your questions answered.

Join Digital Care Hub, Flock, Birdie and a provider who has switched successfully in this fantastic livestream discussion. The group answered key community questions about the benefits and potential risks of moving from one Digital Social Care Record (DSCR) to another - both covering key topics that matter, and taking a few questions live from the audience.

Topics covered in this session include

  • Signs your current DSCR is hindering rather than helping
  • How to broach the idea of changing technology provider with your team or senior leadership
  • What to look for in potential new tech to make sure it will actually work for your business
  • What questions to ask during demos or free trials
  • How to create a stress-free change management plan
  • How to remain compliant when it comes to transferring data
  • How to set KPIs and goals to track the success of a new tech provider
    • Plus many more

Join Katie Thorn from Digital Care Hub, Lucy Rollinson-Ogilvie from Flock/Birdie and a provider who successfully switched from one DCR to another as they discuss the above and take your questions live.

About Digital Care Hub

Digital Care Hub provides free information, guidance and support to enable adult social care providers to make the most of digital technology – and to do it safely.

They are an independent consortium, led by care providers, and understand the needs and challenges facing the diverse range of organisations in our sector. The consortium consists of key national trade associations representing the diverse range of adult social care providers in England.

The Digital Care Hub team work closely with care providers, technology suppliers, organisations representing people who draw on services and carers, commissioners and regulators. They also work with NHS England and the Department of Health and Social Care to inform and influence policy, guidance, and implementation plans.

Find out more at www.digitalcarehub.co.uk

Was your care business an early adopter of first generation care management tech, and you’re curious about a change? Or are you a new provider, unsure if your current system is potentially holding you back? This free session is the perfect way to get your questions answered.

Join Digital Care Hub, Flock, Birdie and a provider who has switched successfully in this fantastic livestream discussion. The group answered key community questions about the benefits and potential risks of moving from one Digital Social Care Record (DSCR) to another - both covering key topics that matter, and taking a few questions live from the audience.

Topics covered in this session include

  • Signs your current DSCR is hindering rather than helping
  • How to broach the idea of changing technology provider with your team or senior leadership
  • What to look for in potential new tech to make sure it will actually work for your business
  • What questions to ask during demos or free trials
  • How to create a stress-free change management plan
  • How to remain compliant when it comes to transferring data
  • How to set KPIs and goals to track the success of a new tech provider
    • Plus many more

Join Katie Thorn from Digital Care Hub, Lucy Rollinson-Ogilvie from Flock/Birdie and a provider who successfully switched from one DCR to another as they discuss the above and take your questions live.

About Digital Care Hub

Digital Care Hub provides free information, guidance and support to enable adult social care providers to make the most of digital technology – and to do it safely.

They are an independent consortium, led by care providers, and understand the needs and challenges facing the diverse range of organisations in our sector. The consortium consists of key national trade associations representing the diverse range of adult social care providers in England.

The Digital Care Hub team work closely with care providers, technology suppliers, organisations representing people who draw on services and carers, commissioners and regulators. They also work with NHS England and the Department of Health and Social Care to inform and influence policy, guidance, and implementation plans.

Find out more at www.digitalcarehub.co.uk

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