Support your carers

Everything you need to help your care professionals win...from simple care planning, to mental health support and staff retention tips.

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How to guide

Operations

How to track carer-client communication

Effective communication between care professionals and clients is paramount. Tracking this communication is equally crucial for maintaining transparency and accountability. ‍This article will delve into the importance of carer-client communication, provide insights into effective tracking methods, address challenges, and highlight the numerous benefits of monitoring these interactions.

Insights

Operations

What is Diversity in Health and Social Care

In this article, we delve into the nuances of diversity within health and social care, emphasising its significance, challenges, and strategies for promoting inclusivity. Understanding and embracing diversity in this field is not just an ethical obligation but also a pathway to providing better care for all individuals, regardless of their backgrounds.

How to guide

Growth and recruitment

Care Worker Qualifications: How to Become a Care Worker

Are you interested in pursuing a rewarding career as a care worker in domiciliary care? This article will cover the responsibilities of a care worker, the need for formal qualifications, tips on becoming an excellent care worker, and the significance of training and continuous professional development in domiciliary care.

birdie platform

The birdie nest

Partner Education Week Three

It’s time for step 3 of your educational journey! This week’s educational drive will focus on Birdie analytics. Birdie analytics has been designed to provide you with a clear and detailed understanding of your performance, so that you can fully understand and visualise what you need to do to continue delivering the most effective care.

How to guide

CQC

How to create a skills matrix aligned to the CQC standards

Discover the key steps to building an effective skills matrix that upholds CQC standards and enhances the quality of care provided.

Resources

Engagement and retention

Care professional retention: 6 tips to know

Learn a little more on the state of care professional retention right now, why it's important to fix and some ways you can help improve it in your care business.

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