Support your carers

How to guide

Growth and recruitment

The four key finance metrics every care agency needs to know

How to guide

CQC

CQC Reports: What you need to know

Understanding CQC reports is essential for care providers, clients, and carers alike. This article delves into the intricacies of CQC reports, their importance, and how they can be used to enhance the quality of care services.

Insights

Operations

Care provider financial management tool: What is it, and why is it important

This article explores what a care provider financial management tool is, the benefits it offers, the top tools available on the market, and how to choose the right one for your organisation.

Insights

CQC

CQC Mandatory Training for Care Workers

This comprehensive guide explores the importance of mandatory training, key areas covered, compliance strategies, essential courses, and the role of Continuous Professional Development (CPD) in domiciliary care within the UK.

How to guide

Reputation

Complaints Procedure in Health and Social Care

This article delves into the importance of a complaint procedure in health and social care, outlines how to make a complaint, and provides steps for effective handling, all while considering the legal and regulatory framework in the UK.

birdie platform

Operations

Say hello to Premium Support from Birdie!

Premium Support is here - and it’ll enable you to streamline your processes and get your queries dealt with in record time. Thanks to years of working with care agencies just like yours, we understand the importance of getting help quickly.‍As a Birdie partner, you now have the option to access Premium Support as an add-on to your package.