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Person-centred care guidance, personalised care example plans and practical tools to help make your care outstanding everyday.

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How to guide

Operations

What are the main duties and responsibilities of a care worker?

Care workers play a crucial role in providing support and assistance to individuals who need help with daily activities in their homes to ensure their well-being and improve their quality of life.‍ This article delves into the core duties, ethical challenges, the role of technology, and the evolving responsibilities of care workers in the UK.

Insights

Reputation

How can badly kept records increase the likelihood of abuse

The safety and well-being of clients hinge on meticulous and accurate record-keeping. Badly kept records can not only lead to operational inefficiencies but also significantly increase the likelihood of abuse. The below article will cover the risks of poor record keeping in care, some examples of what this looks like and strategies to improve record-keeping and reduce abuse risk in care.

How to guide

CQC

How to submit CQC evidence using care management software

With the introduction of the new CQC digital portal and the single assessment framework, submitting evidence to support your rating has become both more and less complicated.‍This article will share more on the new digital portal, ways to prepare your evidence, the best care management software for doing so, and best practices to ensure accurate and complete submission.

Insights

CQC

The top 3 reasons your franchisees are CQC Requires Improvement

For domiciliary care providers, maintaining a high standard of care is crucial. The Care Quality Commission (CQC) plays a pivotal role in assessing and rating the quality of care services across the UK. This article explores the top reasons why franchisees struggle with CQC ratings and provides actionable strategies to help them improve. Towards the end, we'll highlight how Birdie’s care management software can support franchisees in achieving a CQC Outstanding rating.

Insights

CQC

How your current care management software could be preventing CQC Outstanding

Achieving a Care Quality Commission (CQC) Outstanding rating is a goal for many domiciliary care providers in the UK. However, your current care management software might be holding you back. In this article, we will explore the various ways in which ineffective software can hinder your progress towards excellence. We'll discuss the common pitfalls, key missing features, and the impact of data inaccuracies.

Insights

Operations

Top 8 home care reporting software

Reporting software helps care providers track client progress, ensure compliance, and improve overall care quality. For domiciliary care providers in the UK, choosing the right home care reporting software can streamline operations and enhance service delivery. In this article, we will explore the main features of home care reporting software, how to pick the right one for your organisation, and review the top 8 home care reporting software solutions.

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